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Candy Crush Saga - Keep getting the same Notification in the yellow square for "Special Offer"

Squirrelwife
Squirrelwife Posts: 136
in Support

Not sure why, but this seems to be a new thing in Candy Crush Saga: I keep getting the same little red notification with exclamation point in the yellow square, but it's always for "Special Offer"....I clicked on it, but the next time i start my game, here it is again.

I understand Candy Crush wants to promote offers, but why not put that under "Shop"? There already is an exclamation there all the time.

Sorry, but it find that distracting. Clicking on it removes it temporarily, but then it appears again....

Thanks, but at this point, i am not interested in a "Special Offer".

Thanks, otherwise i love the game,

Squirrelwife Marguerite

Best Answers

Answers

  • maryjane117
    maryjane117 Posts: 537
    Answer ✓

    Hi there, unfortunately I have been getting this as well. Two different ones even. One pops up for "nightmare levels" and one is just a special offer that's actually the worst offer anyway. It's getting to pushy to buy gold bars and that's not fair....

    I have a feeling there's not much that can be done so im sorry I'm not being helpful.

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Answer ✓
    https://community.king.com/en/candy-crush-saga/discussion/345366/candy-crush-saga-keep-getting-the-same-notification-in-the-yellow-square-for-special-offer

    Welcome to the King Community.

    Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit here 👇

    https://www.take-a-screenshot.org/

    Thank you!

  • Alienscar
    Alienscar Posts: 16,593

    Hi @Squirrelwife, @maryjane117 has hit the nail on the head with her response. Pops up are just a part of the game and no one here in Support will be able to make them go away for you.

    I get the Owl like Maryjane does for the Nightmarishly Hard levels, and I also get a pop for unlimited use boosters. All we can do is close them and carry on.

    If you are that upset by them the best thing you can do is to contact King directly through their support link. If you use the link make sure you reply to the automated response you will receive.

    https://soporto.king.com/support


  • Freddy_
    Freddy_ Posts: 68,477

    Free to play game, Think we all need to respect that King needs to make money from the game, so we should expect to see offers in the game no matter how much it does our heads in. King makes no income then we have no game

  • Squirrelwife
    Squirrelwife Posts: 136

    My goodness, I wasn't "THAT UPSET" as someone quoted. On the contrary, i very often compliment King for Candy Crush Saga, if you look at my previous posts. My compliments for this game totally exceed any questions i have had. I honestly got distracted, and that was what i wrote about.

    I understand now that King does need to make money. So, i will live with it. :)

    Thanks for the replies, especially the gentle ones...

  • hechicerilla
    hechicerilla Posts: 10,374
    https://community.king.com/en/candy-crush-saga/discussion/comment/1729806#Comment_1729806

    Hello 👋

    It's great that you love the game. And yes, we all have those pop-ups at some point. It is good that you have understood why and what they are there for. At the end of the day they are not so annoying 😜

    Thanks and keep enjoying

  • Squirrelwife
    Squirrelwife Posts: 136

    Thank you, hechicerilla, you made my day.

    I felt bad as i usually only post compliments. It's just that i didn't understand why those notifications kept growing, sometimes up to 9. But, as i said, i love the game. Nothing is ever perfect in life, hahaha.

    Thanks so much for your response!

    Have a great day,

    Squirrelwife/Marguerite

  • maryjane117
    maryjane117 Posts: 537
    Answer ✓
    https://community.king.com/en/candy-crush-saga/discussion/comment/1731880#Comment_1731880

    I'm with you, it is truly annoying! Obviously not enough to be "upset", but I also had posted a discussion about this before. Just wanted to say that, have a wonderful day and happy crushing 😊

  • Squirrelwife
    Squirrelwife Posts: 136

    Thanks so much, maryjane117! Glad to get your comfort as well. What is puzzling is that after each game that i play i get one more.

    Have a great day as well!

    Squirrelwife/Marguerite


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