Why do i keep getting asked for my date of birth?

@John_Sanders It is obviously a new feature that is being rolled out as I got the same message as well. It won't let you progress to the game unless you enter something.

The reason behind the request would seem to be age related regulations. To be honest all that was needed was an 'are you over 21' option rather than asking for everyones date of birth.

I had a request to write my date of birth, however, I typed the days date by accident and now no matter how many times I go through the support, redo my log in then return to my candy crush it says oops you cannot play get in touch with support and says the same thing/s all over again.

Fed up of trying now 🤔🙄

@shellb81 they usually send an automated message in a day asking again if you need help! 🙄 Make sure to answer to them above the line they point out. Otherwise, you'll keep getting the automated message for ever! 😒

I'm afraid I have no idea! 😬 I always contact them via email, so they respond there.

I have sent another email with a screen shot now, fingers crossed!