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Did not receive what I purchased
Michael_Kofil
Posts: 17 
in Support
I bought 200 Gold Bars, hours of boosters, a few boosters, and 1 hour of unlimited ply. I did not receive the gold bars.. If I don't receive them, I will dispute the charge with my credit card company.
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Answers
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Hi and Welcom eto our Community
Sorry to hear that you have not received the items that were purchased!! King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases 👇️
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I pd for fireworks season offer $14.99. It's still pending at my bank. When will I receive my purchase. I pd on 8/26/2021 around 9:13
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NOT HAPPY!!!. I AM ALMOST AT 10,000 AND HAVE SPENT LOTS OF MY RETIREMENT MONEY TO PLAY. WHERE IS MY FREE PLAY AND LOTS OF BOOSTERS?
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i bought the product 4,99-didnt gety pt=roduct-i redid it but it just went back to store-now it charged my bank 499 twice
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I purchased a special deal. Only $.99 but I do not want to buy it again. Sets a bad pattern. How do I get my boosters and extra time?
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Welcome to the King Community.
If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our community does not handle anything related to the purchase.
Also, you can also ask for a refund by contacting our player support directly. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Thanks!
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