I just posted a message about 20 minutes ago stating my chocolate box disappeared. Now since I have been playing the game it reappeared with the error "server could not connect"
I had the same problem with the Chocolate Box Deluxe all day today. Was nearly finished with my last task, and by the time I was finally able to get into the chocolate box, I had run out of time and was unable to complete it. Kinda crappy, but hopefully I'll have better luck next time.
My candy box just keeps saying can't connect to server. It has been a week. I have logged out and back in and restarted my phone still nothing. Help please!
Work is underway to resolve the issue but we have not yet received any information regarding the solution. We'll let you know when the problem is solved, so keep an eye on this post to get the latest information🥰
@Crazy Cat Lad@PounaweaThis issue also affects Sam's Sweet Streak, so I hope this is being looked at as well.
Edit: Whoops just seen the official response to the Sam's Streak issue in Support. Personally I think the information would have been better off as a pinned announcement in the Discussion area.
@Alienscar It's another error that causes the connection issue in Sam's Streak, so they are not related with each other. But the Sam Streak issue is also under investigation:
Answers
@pjgraham Unfortunately no... I've tried the syncing and it didn't work either...
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1 · 1Helpful Woah! Sweet Love HahaI just posted a message about 20 minutes ago stating my chocolate box disappeared. Now since I have been playing the game it reappeared with the error "server could not connect"
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1 · Helpful 1Woah! Sweet Love HahaI’m having the same problem, it’s been about a week. I check it every day and it says the same thing each time
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2 · 1Helpful Woah! 1Sweet Love HahaI had the same problem with the Chocolate Box Deluxe all day today. Was nearly finished with my last task, and by the time I was finally able to get into the chocolate box, I had run out of time and was unable to complete it. Kinda crappy, but hopefully I'll have better luck next time.
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1 · Helpful 1Woah! Sweet Love HahaWelcome to the King Community.
Yes we have noticed various errors due to temporary problem but we hope you will not face the same problem next time.😊
Thanks in advance for your patience and support.
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1 · Helpful Woah! Sweet Love 1HahaMy candy box just keeps saying can't connect to server. It has been a week. I have logged out and back in and restarted my phone still nothing. Help please!
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2 · Helpful 2Woah! Sweet Love HahaThe issue is still happening
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1 · Helpful Woah! 1Sweet Love Haha@gloriadee Yep! Same here. Checking everyday... The same message every time...
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1 · 1Helpful Woah! Sweet Love Haha@candylf2021 Looks like we are all in the same boat... 😥
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1 · Helpful Woah! 1Sweet Love HahaWelccome back 😊
Work is underway to resolve the issue but we have not yet received any information regarding the solution. We'll let you know when the problem is solved, so keep an eye on this post to get the latest information🥰
Thanks in advance for your patience and support.
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2 · 2Helpful Woah! Sweet Love Haha@Sukanta_Biswas Thank you very much for your reply. I shall wait... patiently... 😊
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2 · Helpful Woah! 1Sweet 1Love Haha@Crazy Cat Lad @Pounawea
This issue also affects Sam's Sweet Streak, so I hope this is being looked at as well.Edit: Whoops just seen the official response to the Sam's Streak issue in Support. Personally I think the information would have been better off as a pinned announcement in the Discussion area.
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0 · Helpful Woah! Sweet Love Hahastill saying cannot contact server. its been a while now
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0 · Helpful Woah! Sweet Love Haha@Alienscar It's another error that causes the connection issue in Sam's Streak, so they are not related with each other. But the Sam Streak issue is also under investigation:
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1 · 1Helpful Woah! Sweet Love HahaWhat are the 3 little connected pink circles/buttons? How do you win them?
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0 · Helpful Woah! Sweet Love Haha