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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
🍫 Chocolate Box - Server error!
Answers
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My candy box just keeps saying can't connect to server. It has been a week. I have logged out and back in and restarted my phone still nothing. Help please!
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The issue is still happening
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@gloriadee Yep! Same here. Checking everyday... The same message every time...
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@candylf2021 Looks like we are all in the same boat... 😥
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Welccome back 😊
Work is underway to resolve the issue but we have not yet received any information regarding the solution. We'll let you know when the problem is solved, so keep an eye on this post to get the latest information🥰
Thanks in advance for your patience and support.
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@Sukanta_Biswas Thank you very much for your reply. I shall wait... patiently... 😊
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@Crazy Cat Lad @Pounawea
This issue also affects Sam's Sweet Streak, so I hope this is being looked at as well.Edit: Whoops just seen the official response to the Sam's Streak issue in Support. Personally I think the information would have been better off as a pinned announcement in the Discussion area.
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still saying cannot contact server. its been a while now
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@Alienscar It's another error that causes the connection issue in Sam's Streak, so they are not related with each other. But the Sam Streak issue is also under investigation:
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What are the 3 little connected pink circles/buttons? How do you win them?
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This discussion has been closed.
