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Hi, I keep getting a server error for the chocolate box
Please note that this thread is from June 2020 and the issue here has been fixed.
For the current Server Error with the new Chocolate Box, please head over to the thread here for all info and updates on the issue:
please don't go!
Haha
I am having troubles with the Chocolate box as well since the new box was available and have tried everything suggested even uninstalled and reinstalled my game and still has not helped out any! This makes this game not as interesting, almost ready to quit playing!!!!
I still have the same problem here, Chocolate Box server error. September 21, 2021
Same here and have done all that’s recommended. It’s been 4 days now.
I am still having a server can not connect also and I have tried all the helpful hints. Please correct the problem!!! It has just been since the new chocolate box contest. I believe the problem has not been solved based upon the number of posts.
September 21, 2021
Chocolate box server error. It's been 2 weeks
@ellise looks like your game is not connecting to the king server, If you have done the tips above and updated game to latest version and restated device. It could be a temporary problem with the king servers. might be worth waiting and trying a little bit later to see if problem still persist.
Do you have another device you can try to see if you are getting same results
Welcome to our community @ellise! To add to what our Superstars wrote, are you clearing the history daily? Have you checked to make sure that you have the most recent version of the game?
I would like to offer you some help in learning how to make your way around the community with the links below
There is a lot to see and many things to do in the community, so I am offering you a link below to help you find your way around. If you have any questions, please don’t hesitate to ask. Tag one of us by using the @ symbol and then type out our name. You will see a box pop up so click on the correct name and your tag should now be showing up in bold.
A guide to help you locate the different areas in the community!
And you might want to check out the link below to read some of the player’s funny experiences with the game. You might like to add your comments too.
What’s the funniest Candy Crush story that has happened to you or somebody you know?
Why jelly fish is not counted in chocolate boxes
@Freddy_Falkner
@ellise can you post a screenshot of the error your receiving. Thank You
Done all that and still have that “server error”
Also check this steps.
Reset App Store -Restart Device - Check App Update > Log Out Game > Force Close the Game > Open Game & Log In.
Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
Hi@kiara_wael Ur help required here plz.
Done that, still the same
Hi and welcome dear @ellise .
Plz. Update ur game and try again. I am sure it will work fine.
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its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
