Twice I’ve played and won first place in the Sam’s Sweet Streak game, both times I haven’t received my chest of prizes.
Hi and welcome to the King Community
The issue has been reported, and is being investigated. please check this page
For miss a reward from any other feature, please report this to our Player Support Team here,
The screen shots are from all stats features and there are no rewards given from those.
I have had the same problem twice. I have won first prize both times and each time I've gone to get my prize it says there are connection issues and I miss out on the prize
I have won this tournament twice and cannot get my prize as it just comes up with a "connection issue" and I never get my prize.
@fehill are you playing CC on windows 10 platform? If you do and you have a king.com account, try log in to the latter. I got the reward there after playing an older level.
Wasn't working when I tried to collect my prizes. Will I ever get them?
@scurranrn if you're playing CC on windows 10 and you've created an account on king.com, then perhaps you can receive the reward at the latter! It worked for me! After playing an older level at king.com, Sam's streak appeared in my ''events'' section!
Hi and Welcome to the King Community
This issues has been reported and Investigated , for more informations please check this page
If you miss a reward please report this to our Player Support Team here
Third event I win, first that I failed to get the reward completely! Instead of fixing the ''connection problem'' 🙄, the studio decided to ''fix'' the solution I had found to receiving the reward from my king.com account! 😤 Congrats! First the trophies, now this! What else are you planning on stealing from me this week?!
Hi I have the same
problem, mo conectivity this is the second time, no reward 😢 I hope you get rhat fixed soon and can get both of my rewards
Says no connection error on mine aswell
So no boosters
Fixed soon hopefully
Good luck getting the response from the player support team. Haven't seen any in years...
didn't work for me
I notice others have had the same issue, unable to collect prizes due to connection issues, however if I wish to make a purchase there is no connection issues.
Was going to ask the question how to fix problem but someone mentioned going into App Store and checking if there is an update. Tried that and sure enough there was, pleased to say after update completed prizes available to claim, thank you
Hey! Would you like to give us your opinion?