Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
contacting app store issue
Answers
-
Hi and Welcome to the King Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE
1 -
I found my number. it is 10112667013. I did not see how to add the comment to send it to you. Is this a problem since june 2020 for sum users or just old post
0 -
Update for today, now my game does not see my wifi. My other programs are using my wifi with no problem. What should I do?
0 -
Can you confirm once again whether your game is fully connected to the server? Because if your game is not connected to the server, you may face such problems.
Anyway have you tried to find the solution by following the steps given above or below?
Check app update - Log out game - Restart Device - Open game and Log in.
If you receive an error message while following the steps, let me know.
Thank you!
0 -
I have closed and open. I have tried to sign in. I get messages that say no internet. I did not have problems before and do not have problem with other internet programs. still need a fix
0 -
Can you confirm once again if the error message was like that?
0 -
yes I tried again today. same error message
0 -
played again today. still having same problems. contacting app store,no internet,candy box issue
0 -
contacting app store just sits there and spins. won't open
0 -
Can you try to fix the problem by logging out of the game and re-logging in?
Also, if you find an error message, show me the screenshot.
Thanks!
0
