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This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
How can I get my gold bars restored that disappeared without explanation? I had over 100 and now I have 76. I have not used them.
There doesnāt seem to be anyone who helps? Kind of on your own I keep losing gold bars left and right itās just tiring playing the game winning them and then losing them.
I just lost 31ā¦.Iām ready to quit this game
I am also missing gold bars purchased. When I email support I get a bot response referring to boosters. This is unacceptable. I would like to receive what I purchased in good faith without further delay - or a full refund
Hello @juniper1943š¤ Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue in your game!
Did you make sure that you did not spend them on a level for extra moves or to purchase boosters?
You can contact the King Player Support team and send them a complaint through this link --> https://soporto.king.com/contact
You will receive an automated email as an acknowledgement. It is not an actual response from the King team. Please wait for 3 to 5 days to hear back from an actual agent. If you do not receive any reply even then, send a reply to that automated email you received on the first day.
NOTE: Please do not send more than one complaint as it will only delay the process. The Player Support is a very busy team! Hence, it could take a while for you to receive help!
Thank you for joining our Community and have a great rest of the dayš«š«
my gold bars have disappeared I had about 100 now I have got 8
I had atleast 28 gold bars up to a few hous ago. I has 3 and then I won 25 more lastnight. I stopped playing for a few hours and now I'm ready to play, all my boosters along with my 25 gold bars are gone. I'm so mad because I won those gold bars after having to purchase some along with boosters to pass particular levels.
Hi, 135 gold bars disappeared from my account .How do I get them back? I keep refreshing my game and still wrong number of gold bars.
Welcome to the King Community.
Gold bars are usually not lost if you do not purchase something through them. However, if you feel they have been lost without your use, you should contact our Player Support.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Thanks!
Hello š
Welcome to the sweet King Community.
Sorry you have this problem. From the Community we cannot manage problems with gold bars, you must contact player support directly from your game.
You can read the information š HERE We will be here for anything you need. Thank you and keep enjoying
@mcfisher55 perhaps the following will help you:
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It's been over a month since I bought a single in purchase and since then I have not received any ads with free lives. Ive been stuck on one level for weeks. Kind of takes the fun out it. Will they come back?
My game is still going back or forward to different levels. I posted last week or before about this and someone answered me but when I did what they said t do and the game is still not working right I posted a screen capture they asked for and no one ever replied. The post is now marked as answered.. No it was notā¦
Why does I can not have extra move after watch ADs now ?
Each time I start aĀ new Episode Race, it immediately shows that someone hasĀ already finished the race, which isĀ impossible. And yes, itāsĀ the same players EVERY SINGLE TIME. Iāve playedĀ nearly fourty rounds, and the same person winsĀ instantlyĀ as soon as the race begins. This isĀ completely unfair. I canāt compete normally,ā¦
I had around 500 gold before i logged in with Apple then all the gold dissaperad. Pelase help
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
