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Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
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📩 Email notifications Customise your experience in the forum! HERE
My account has been hacked
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Answers
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Hi and Welcome to the King Community
You must first create a new Facebook account and connect the game. Next step 👇️
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
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Hi @JulietaSan and welcome to our Community!
If someone has hacked in your game and your device without your consent, please contact the police right away.
However, most likely the issue is that your game has connected to another account or got disconnected from your game account.
Please email Player Support from the game's Settings and Help Center so they can check what happened.
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