And all if this due to support not caring!!! They should just do away w the candy box and start something new!!!!
It's ben like this for over a week.
Hi and Welcome to the King Community.
At the moment there are some server related issues with the chocolate box and work is underway to resolve the issue. and Investigated. A post on this topic already exists in our community and your post will be attached to that post so I'm closing this post for now.
You will find the complete information in the link below.
And now my 50 gold bars have disappeared???? What is going on with this game?
When you eventually get chocolate Box sorted, will king , gift his kingdom of Candy Crush Soldiers with extravagant wealth 🍾💜💜😂
This has been going on for some time, over a month. I think all people with this issue that have spent $ to play your game should be reimbursed.
The level of service here is disgraceful. Not sure if everybody else noticed that the only way to interact with a service issue comment from the mods is click options that are all vaguely positive. That's just vile. I know that the app is purely for micro-transaction, but why even offer a support option if this is how they manage it. Community managers say that it's very complex and all I'm allowed to do is click a smiley face like im a 7 year old on social media for the first time.
Yes, it’s happened to me as well. Choc box returned, was working ok, then it’s disappeared. Logged out, now it won’t let me in again. Wrong email and password apparently. Not so. I guess it’s giving me a message
Clicking a reaction isn't the only way to 'interact' with a service issue comment. You can select the 'Flag' button and report the comment direct to the Moderators. You can also do what you have done here and voice your concern in a comment.
Please bear in mind that the people that are trying to help here are not employed by King, they are just players of Candy Crush that are trying to help other players as best they can.
Hello @jeanps if you are having trouble signing in at the moment then please note that King are currently suffering from server issues that may be the cause of your issue.
Hier al 2 weken niet :-)
Amigo king debes proporcionar más ayuda cuando los niveles se tornan difícil de superar... Amo Candy Crush Saga 😍 pero aveces me hacen decepcionar 😕
Hey @chickenlittles214 for some the Chocolate Box hasn't been working since early in September. It now estimated that it will be fixed in early November. Read all about it below
Thanks for the message. You are absolutely right! When I opened the game this morning I was logged back in and the choc box had returned. Patience is indeed a virtue!!
Hey! Would you like to give us your opinion?