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🍫 Chocolate Box - Server error!

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Answers

  • RAW13
    RAW13 Posts: 21

    Level 3

    That's a good question and support won't give an answer! It's not your phone it's an issue on their end... EVERYONE thinks they should compensate players for loss of prizes but support seams to care less! Everyone started having problems right after they started the Khloe Kardashian theme.... Don't waist your time contacting support.. everyone has been there, done that!

  • Stacey_Overton
    Stacey_Overton Posts: 12

    Level 2

    Not fair - I beat the best chocolate box and now I’m getting a server error and it won’t give me my prize 😭😭😭😭

  • RAW13
    RAW13 Posts: 21

    Level 3

    I hear ya! EVERYONE is having that problem! For almost a month but the tech people could care less! No compensation for lost prizes and no fix! If they're going to let it be like that then they should just do away with it! At least that way players won't have to be reminded that they're missing out in special candies every time they win a game!!! RIDICULOUS!!

  • Wim1507
    Wim1507 Posts: 1

    Level 1

    I had the same problem with the chocolat box. I openend in candy crush settings click the red choices button. Choose log out and log in again. That solved the problem for me..

  • margaretdwards
    margaretdwards Posts: 3

    Level 1

    No help at all, logged out and now won’t let me log back in, was on levels over 5000 and now back at the beginning!

  • RAW13
    RAW13 Posts: 21

    Level 3

    And all if this due to support not caring!!! They should just do away w the candy box and start something new!!!!

  • Christinalqvist
    Christinalqvist Posts: 0

    Newbie

    It's ben like this for over a week.

  • kiara_wael
    kiara_wael Posts: 156,996

    Hi and Welcome to the King Community.

    At the moment there are some server related issues with the chocolate box and work is underway to resolve the issue. and Investigated. A post on this topic already exists in our community and your post will be attached to that post so I'm closing this post for now.

    You will find the complete information in the link below.

    Thank you

  • margaretdwards
    margaretdwards Posts: 3

    Level 1

    And now my 50 gold bars have disappeared???? What is going on with this game?

  • Lauramaree
    Lauramaree Posts: 1

    Level 1

    When you eventually get chocolate Box sorted, will king , gift his kingdom of Candy Crush Soldiers with extravagant wealth 🍾💜💜😂

This discussion has been closed.

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