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This afternoon, CC has switched to portrait mode on my iPad. No other app is doing this.
I’ve tried locking the screen to no avail.
Anyone any ideas as to how to fix this?
thanks
JBH100
This test ended in December 2021.
There is a similar test running in February 2022. You can find a new thread about this here:
There is a play test in the game on mobile devices where the game is only available in portrait mode.
Therefore landscape mode is not available for some players at the moment.
The play test started this week and will approximately be live for a month.
We hope that you can enjoy crushing the candies in portrait mode during this time!
To my games switched to portrait mode on my iPad and I can’t change it this is very annoying
Why has the orientation been fixed in Saga? 8,000 levels in on an iPad, now an unnecessary change?
have you been bought by Microsoft? They are usually that sort of prescriptive?
The same thing has happened to my iPad. My screen orientation is not locked and it just happened with no update either. Please change it back, it is very annoying, I hate playing in Portrait mode.
My problem is the same, I use iPad for playing. It is the most annoying thing they have done. Please change it 😥🙃🙃😥
Why did they change it,
I play on both my Samsung phone and tablet. I am being forced to play in portrait mode instead of landscape. I HATE IT! Please fix it.
I feel the same about the orientation- I’ve always played landscape & now am being forced to play portrait which is not how my iPad is set up 😡
It seems like the developers have released the iPhone version in the App Store for iPad.
it’s not only very annoying to have to play in portrait mode, the perspective of the game is wrong with many of the candies squashed up.
Same here and I HATE It. Should be my decision. Response please King
Same has happened to me
It is even worse. I have the orientation LOCKED at landscape and it ignores it.
Also I play all 3 of the Candy Crush games, Jelly and Soda and they load the correct way, only CC Saga is doing this. Please do not screw up the others like you just did with Saga.
My screen orientation is not locked, the game automatically switches to portrait once the opening King screen goes away.
Try turning off Portrait Orientation lock/Auto Rotate on your device and that's it! It's simple. If people play on computers they will have the landscape mode. That's the simple tip I'm giving you.
For years I have been able to play on my iPad in landscape orientation, today Oct 25 I log on and you are forcing me to play the game in portrait orientation. THIS IS NOT CONVENIENT OR ACCEPTABLE.
If I wanted to rotate my screen that should be my choice not yours. Now put put it back so I can continue playing my game.
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I have the issue VERY ANNOYING change it back let me choose as before
Hello and welcome
I will be happy to pass on your question!
Hope you get your answer.
Good luck and a nice day
@Crazy Cat Lad
Can you please close your game and clear the cache and reopen?
If something doesn't change, please get back to you. I am happy to pass it on.
@kiara_wael @Sukanta_Biswas
I did this and restarted my iPad issue still exists
Thank you very much. I called the moderators and they will help you further!!! Good luck
Bonjour , je suis bloquée sans lingot, sans booster et lorsqueje regarde des vidéos d'aide ma grille correspond au niveau 19699? merci si vous pouvez m'aidera résoudre ce problème
Can't I use my Yahoo email to receive verification email for Candy Crush? The link has expired and it says I should request a new verification email via my King account in the game. (Candy Crush) I have tried to but have not received a new verification email to my Yahoo email.
I had logged in my account in new device the old levels are not visible.My level is 846 but in new device its showing level 11 I need to solve this problem, give me solution.
कॉल नाइट कॉल नाइट ए
Still waiting for candy royal competition. This is day 5 whitout getting it. Can you developers do something about this. Im only at level 1300 ish and my old account i got it daily now I get it once a week. And it make it hard to advance whit no goldbars. So please do something to fix it.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
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