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🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
Technical Problem?
Best Answer
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Hi @mummy65 and @kiara_wael !
The server issue on Wednesday 27 October had been fixed, but because of this some events and bonus features may take some time before they get reactivated in all games for all players.
Please have patience and keep playing and all extras should soon be back in the game.
Answers
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Hi and Welcome to the King Community
The issues were already fixed on Wednesday afternoon the 27th October.
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
If you miss a reward from any other feature, please report this to our Player Support Team here,
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Hi @mummy65 and @kiara_wael !
The server issue on Wednesday 27 October had been fixed, but because of this some events and bonus features may take some time before they get reactivated in all games for all players.
Please have patience and keep playing and all extras should soon be back in the game.
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Salut @sosobocq Bienvenue dans la communauté 🤗 Ne t’inquiète pas, tu devrais être capable de récupérer ta progression, voici un lien pour t’aider 👉🏻MA PROGRESSION DANS LE JEU et choisi: Ma progression n’est pas visible dans le jeu. Comment la récupérer?
Bonne journée 😊🐰
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Salut @sosobocq ont vas bien essayer de récupérer tes niveaux. J’ai un autre lien ici 👉🏻 Have you lost your levels? Here's how to get them restored. Tu peux vérifier si ça t’aider ( désolé, ce lien est en anglais, tu peux utiliser un traducteur comme Google Translare pour t’aider). Je ne sais pas si tu joues via Facebook ou King, suis les bonnes instructions, généralement, c’est juste une question de se reconnecter à nouveau ( log back in)
Si ça ne fonctionne pas, vous avez ( en bas du lien) un autre lien pour le support de King pour joueurs, eux pourront t’aider à récupérer tes niveaux 🤞🏻Il peuvent te demander ton # ID voici un lien pour t’expliquer comment le trouver 👉🏻 What is my User ID and where can I find it? Check this video out!
J’espère que tu retrouves ton niveau 😊🐰 donne moi des nouvelles
