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Hello @kiwiwendy I am still getting to grips with the Power Pops myself, but please see the information in the thread I have linked below to see if that helps you at all.
With regards to the fruit segments you need to collect ten wafers, or five fruit before you can use them
Is the van on your map @kiwiwendy? If it is you need to click on that first I think. It will then show you how many wafers and fruit you have collected.
The Use button will only show up if you have enough fruit
I am not on my game at the moment, so I am trying to remember the details, and not doing very well sorry.
No problem, any help will do, no that was the other thing no ice cream van on my map. I have been using my daughters game as a guideline, she doesn't have the option of winning fruit segments though. We have three different candy crush games being played in our household, confusing at times :-)