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I cannot seem to get a connection with the Server. I always get an error message that says to try again in a bit, eventhough I am logged in.
Hi, my app has been giving me the same error. Ive tried restarting phone etc. but I really dont want to uninstall the app as I will lose all my boosters
Please help my game can't connect to the internet the whole day today
Did you try deleting and reinstalling your app? I've had that work for me, as well.
Maybe it isn't true for your account but it is for mine.
Hi there, I’ve had this error a couple times today, although it didn’t seem to be true
Welcome 😊
Can you assure me if your problem is the same as in the screenshot below?
I hope to hear from you soon😊
I am playing on a Samsung Galaxy A7 tablet and the message appears when I login whether by email or Facebook. Game does not save or update.
Hi @Sublime1 !
When do you get this error message and what device are you playing on?
Big Time Connection Error with no fix in sight and no helpful response from Support.
Hi and Welcome to the King Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
