I cannot seem to get a connection with the Server

Sublime1 · October 2021

I cannot seem to get a connection with the Server. I always get an error message that says to try again in a bit, eventhough I am logged in.

kiara_wael · October 2021

Hi and Welcome to the King Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE

Sublime1 · November 2021

Big Time Connection Error with no fix in sight and no helpful response from Support.

Crazy Cat Lad · November 2021

Hi @Sublime1 !

When do you get this error message and what device are you playing on?

Sublime1 · November 2021

I am playing on a Samsung Galaxy A7 tablet and the message appears when I login whether by email or Facebook. Game does not save or update.

Sukanta_Biswas · November 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1885736#Comment_1885736

Welcome 😊

Can you assure me if your problem is the same as in the screenshot below?

I hope to hear from you soon😊

Lindark · November 2021

Hi there, I’ve had this error a couple times today, although it didn’t seem to be true

Sublime1 · November 2021

Maybe it isn't true for your account but it is for mine.

Lindark · November 2021

Did you try deleting and reinstalling your app? I've had that work for me, as well.

Lleta · June 2023

Please help my game can't connect to the internet the whole day today

Sonya8 · February 25

https://community.king.com/en/candy-crush-saga/discussion/comment/1886523#Comment_1886523

Hi, my app has been giving me the same error. Ive tried restarting phone etc. but I really dont want to uninstall the app as I will lose all my boosters

I cannot seem to get a connection with the Server

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