As our friend @Glenn1972 has already given you information there is some work going on in the game at the moment and that is why we are experiencing a number of temporary problems. Your game will probably be normal as soon as their works in the game are completed, but I will be back here as soon as I get the latest information.
I know @Glenn1972, but this issue (I call it an issue because it is), I'd like to see King acknowledge it, and do something about it. Even though there's just a couple of comments at this post doesn't mean it's not affecting loads of players. Believe me, it's really happening to loads. I'm just trying to wake up the developers here (when it really is bedtime for me now). But please, do wake up, thank you..
Mine freezing after every game. The only way I can unfreeze is to turn off my device and restart. I’ve tried the troubleshooting and no difference made. I usually play everyday but I can’t deal with this issue it’s boring and I have started playing a different game
I still need help,I have reset my wifi thing,scan for virusses nothing....One level playing means refreshing on my laptop on my phone nothing helps,I even played at a friendshouse because of different wifi ...nothing.
It looks like King is changing the level complete animation. I noticed it today on my Windows CC app. I have a feeling it is bugged and causing issues for some since it is a new feature.
Answers
Hello @José_Savelkoul , thank you for your feedback
Any actions that will resolve feature and game related issues are welcome here
Kind regards
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1 · 1Helpful Woah! Sweet Love HahaHi, Glenn, thanks. Problem is still ongoing today.
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0 · Helpful Woah! Sweet Love HahaThank you for your feedback @dashwood32097 🤗
Hopes were, that would help you
Since our last communication I read that our Player Support team at Candy Crush is looking into what many of us are experiencing in our game features
We all are patiently awaiting a resolve
Thank you very much, you are a pleasure to work with
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2 · 1Helpful Woah! 1Sweet Love HahaThanks, @Glenn1972 , hopefully it is resolved soon!
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2 · Helpful Woah! Sweet 2Love HahaWelcome to the King Community.
As our friend @Glenn1972 has already given you information there is some work going on in the game at the moment and that is why we are experiencing a number of temporary problems. Your game will probably be normal as soon as their works in the game are completed, but I will be back here as soon as I get the latest information.
Thanks in advance for your patience and support.
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2 · 2Helpful Woah! Sweet Love HahaWelcome to the King Community.
Can you let me know if your problem is the same as the link?
I hope to hear from you soon😊
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0 · Helpful Woah! Sweet Love HahaI know @Glenn1972, but this issue (I call it an issue because it is), I'd like to see King acknowledge it, and do something about it. Even though there's just a couple of comments at this post doesn't mean it's not affecting loads of players. Believe me, it's really happening to loads. I'm just trying to wake up the developers here (when it really is bedtime for me now). But please, do wake up, thank you..
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3 · 2Helpful 1Woah! Sweet Love HahaLet us know if you were able to resolve your problem or if ya still need help :)
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0 · Helpful Woah! Sweet Love HahaMine freezing after every game. The only way I can unfreeze is to turn off my device and restart. I’ve tried the troubleshooting and no difference made. I usually play everyday but I can’t deal with this issue it’s boring and I have started playing a different game
- Report
3 · 1Helpful Woah! 2Sweet Love HahaI still need help,I have reset my wifi thing,scan for virusses nothing....One level playing means refreshing on my laptop on my phone nothing helps,I even played at a friendshouse because of different wifi ...nothing.
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0 · Helpful Woah! Sweet Love HahaAnd btw I am on level 7861
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0 · Helpful Woah! Sweet Love Hahastill freezing after each game on windows and chrome are you aware
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2 · Helpful Woah! 2Sweet Love HahaI’ve tried the troubleshooting and no difference made. The game is still freezing after each game
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3 · 1Helpful Woah! 2Sweet Love HahaLike all the comments before me.
Screen freezing after each life lost.
Having to close and reopen the game every time. Playing the game a long time sort it out
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2 · Helpful Woah! 2Sweet Love HahaHi there.
It looks like King is changing the level complete animation. I noticed it today on my Windows CC app. I have a feeling it is bugged and causing issues for some since it is a new feature.
- Report
1 · Helpful Woah! 1Sweet Love Haha