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Something sticky is going on and the levels are freezing for some players when the level is completed or has failed.
This issue is being looked into and hopefully fixed soon.
Please stay tuned here for any news or updates on this!
I seem to be working again as well 😁
So glad to hear this issue is finally resolved for everyone!!
Mine is working again.
Yes, I logged in for the first time today and played the level I'm on, and it didn't freeze, just did its normal thing. I did see they did some new thing with the orange candies and added a new contest, so something must have gotten updated. Yay!
That is wonderful news @dashwood32097 , thank you for letting us know!
Did it just start working again on it's own?
Mine is working again! 😀
I have the same issue!
I'm having the same problem on both my PC and phone.
Lyman, my iPad still gives the blank screen after one play. So basically unplayable timewise.
Still not working here 😒
seems to have sorted it out now
It just occurred to me that I should stop playing until this is resolved. I'm stuck on a super hard level and if I beat it and it doesn't move forward, the screams will be heard from the moon 😄
Hi, Just to say same thing happening here, so annoying and so much for stress free time 🤣🤣, hopefully will be resolved soon been happening for myself for at least 3 days.
Welcome to the King Community.
Yes, the problem will be be solved😊We have already reported the problem to our team and we hope to get some information tomorrow.
Thank you.
Hello @J_J_H2 , Welcome to the King Community!
I am continue to check my game, that seem to be the best think to do
I am also going to check Monday to see if any new information is passed on in the link below. This is where we have been asked to stay tuned and give feedback
I really feel that we will see our game start working as it should about the same time we may hear anything, but I am staying tuned
Just tap "View Post" ⤵️
I have the same problem and also hope a solution is coming soon.
Now it seems one device will get new game, not the other. King definitely should reimburse people who can't use their time due to restarting over and over. This is what I get.
That's great news! I'm so glad to hear that :)
He he finally he works normal,only the icecreams doesn`t work but oke...
I hoped that this site would help me but I write and write and nobody helps me,so this has no function there is no help here
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Please recover my progress level after reset my phone
hi How I can pass level 290 It is so hard Please supporting me
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
where’s my 30 gold bars after passing to level 6200 I fill cheated
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
