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I think my error may be related to this one. I experienced an UI crash when I tried to claim my prize from a finished box. All looked to be fine before and after except that I did not receive the prizes. It acknowledged that I completed the first level box which is evident due to the next tier box that appeared once I reloaded. I'm using an android phone for game play.
Welcome to the King Community.
First, there is no alternative to clearing Microsoft App's cache data🙈However, can you try to find a solution by reinstalling the game app?
(Please note that, Uninstalling the game app will cause you to lose all stored Lives and unsaved levels )
Ive cleared cache, uninstalled the app, cleared cache again, then reinstalled the app. I am still getting server not found on the chocolate box. I am on an android phone which ihas the latest sofrware, updated daily.. So what is going wrong with the app? Its been like this a week now for me.