I can't proceed to the next level despite all efforts.

udemeobong · November 2021

I had finished 2570 level, but can't proceed. I've uninstalled, reinstalled the App, clear caches, yet, I can't proceed to 2571.

I think I had played 2571 but instead to move forward, it's taking me back to 2570. Please help. Is there any issues?

kiara_wael · November 2021

Hi and Welcome to the King Community

Sorry this has happened to you but there are a few reasons that can cause this and unfortunately all you can do is replay the level again. please see post below for complete information

https://community.king.com/en/blog/kb/articles/525-i-passed-a-level-why-didnt-it-move-me-forward

Sukanta_Biswas · November 2021

https://community.king.com/en/candy-crush-saga/discussion/355945/i-cant-proceed-to-the-next-level-despite-all-efforts

Welcome to the King Community.

If you pass a level but do not reach the until Next button, the level will not be complete, that is, the level will not be registered as a pass.

Also show me a screenshot of your current game map to see if there are any other problems.

Thanks!

Lindark · November 2021

Hi sorry to hear that. Have you tried clearing the level a second time?

I can't proceed to the next level despite all efforts.

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