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I didn't recive the goldbars when completing "National candy day" event.

SeBePi
SeBePi Posts: 3 Newbie
edited November 2021 in Support

As you can see from the screenshots I completed the event and should have recieved 100 goldbars as price.

When I clicked on the goldchest in the game the web page open with my results. And it says (in swedish...) that I should recieve 100 goldbars for finish all 4 tasks. The text also says that I should get the goldbars automatically in my game. But as you can see there are no new 100 goldbars in my game (only the 13 I already had).

And in the last picture you can see that the goldchest has disappeard from the game so I can't go to the web page with my results.

Can you please help me with this.



Best Answer

  • Glenn1972
    Glenn1972 Posts: 16,650 Pro Player 👑
    Answer ✓

    Hi @SeBePi , welcome to the King Community!

    For any missing rewards or purchases, please email Player Support directly from the game or you can contact them Here, you need you game ID for this!

    Please let us know the result and if further assistance is needed

    Thanks

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