No music Level 3363

Ei · November 2021

I started Level 3363 today, and there is no music during game play. There's music before and music after, my settings are on for music & sound but no music while I'm playing. I like music while I'm playing.

kiara_wael · November 2021

https://community.king.com/en/candy-crush-saga/discussion/356623/no-music-level-3363

Hi and Welcome to the King Community

Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.

Lindark · December 2021

Well thank goodness I would say! Haha, the music is so annoying! But if you do like it. Try clearing a level and see what happens? Good luck!

Ei · December 2021

Today I have no music at all...even though my settings are SET for music

Ei · December 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1926030#Comment_1926030

How does one "update the game application"? It says "active" under Apps & Games

Glenn1972 · December 2021

Hi @Ei , others are reporting this also

If on a mobile would you try this please -> Force Close your game App and restart your device making sure to leave it switched off for at least 10 seconds before turning it back on again.

Thank you

Ei · December 2021

Thanks Glenn...I'm on a laptop Win10 MSIE (but it's the same issue with Chrome) Today when I clicked on my Candy Crush shortcut on FB I got "connection has reset" and I had to go to the Candy Crush page and hit "play game" in order to play.

Ei · December 2021

Still no music during Game Play only between rounds. AND I get lives from MYSELF! What's going on?

Glenn1972 · December 2021

Hi @Ei ,

The only thing I can say now is to make sure that you have completed the steps that kiara shared with us

I have also read that Facebook is having issues

It is my understand that the Candy Crush Saga Team continues to investigate and fix some related issues that may cause these "hopefully" temporary issues

The team askes for our patience and your continued feedback is appreciated

Thanks

Ei · December 2021

3 weeks later and still no music that we've had for YEARS! Those who don't like it have the ability to turn it off...but those who DO like it...tough.

Ei · December 2021

A month now. If it's not coming back then tell us and I won't bother to play anymore. I'm stuck on a level that I would normally buy boosters for, but why other?

No music Level 3363

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