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Welcome, newcomer; but it seems like you're not part of an experimental test group (of lab rats) with the feature, see here.
Some will get adverts & others won't, different people get different features; so you just have to deal with the experiment for as long as it lasts, but (try to) have fun.
And do not delete the game in an attempt to receive the feature, as any accumulated boosters/received game lives would also be deleted (if playing via mobile devices); see this.
You're basically at the mercy of those tasked with maintaining the game on whether or not you ever get the feature.
But once you make a purchase within the game, don't count on it; here's an example from another unfortunate player.
Lab rats, such adorable little creatures...
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Well that really is unfortunate. Seems like people that have spent money should be able to enjoy some free benefits too but I guess they say we know you will spend money why would we help you. Oh well. I haven’t ever gotten any of the bonus stuff so I don’t know why I thought posting here would change that.
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Estou na fase 9234 e sempre tive o recurso de anúncio de boosters,porém ultimamente, quando iniciados,estão travando ou terminando o jogo. ISSO NÃO É JUSTO , pois derruba toda uma estratégia de jogo e até me fez perder todos os boosters ($ que foram comprados $🤬🤬)usados durante o jogo ! Isso tem acontecido com frequência, se tenho este recurso, porque não poder usá-lo?? Não vou mais gastar um centavo enquanto isto acontecer!!! Acho que estão agindo de má fé!!
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Greetings @lietinha ,
We are glad to see you here and many are here to help! 🤝 We only use English in this community as it is the vehicular language, everyone will be able to understand each other. Some of us use a Translator and copy and paste to post our message in English. This is a popular translator link - Just tap/click Google Translate to translate and help you post your comments in English
