Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Didn't get gold bars I bought
Best Answer
Answers
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Welcome to the King Community.
If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our community does not handle anything related to the purchase.
Also if you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.
