Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Ginger,
Thank you for contacting King Care! Have you checked your inbox in the upper right to see if you have a message from Mark? In the meantime, I will forward this message to him.
Thank you for your patience,
Jilly
Hi Ginger,
Thank you for contacting King Care! Have you checked your inbox in the upper right to see if you have a message from Mark? In the meantime, I will forward this message to him.
Thank you for your patience,
Jilly
I've been trying for two month to get an answer. Why is message envelope always empty?
Hi and Welcome to the King Community
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
Hi cbrakensiek,
The message envelope in your Candy Crush Saga game is where lives are stored and requests for a life can be found there also
At this time the Candy Crush Saga game team has been working on that feature of the game. Until that work is completed we have been asked for our patience
I hope this helps explain a bit for you