Candy Crush Saga

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Candy Chrush Saga will not start in Windows Phone 8.1 anymore

Level 110 cleared, the app closes itself and will not start again. Just loading ... and the close.

I have restarted my phone, I have cleared the IE cache. Nothing to update from the app store. What to do next?

Operating system version is Lumia Denim, application version 3.14.6.2, build creation date 6.2.2015.

It might be an OS problem. If I remember right this game started suddenly to close itself when the lives were used. Earlier it did not close but offered a way to buy "money" to continue the game.

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Accepted answers

Liisa

I installed a new version of the game. Funny the game itself did not announce that there is a newer version. Well I have to stop playing because the levels over 110 are only available if I pay.

All comments

Wunderbaum

Please also see this thread: https://care.king.com/en/candy-crush-saga/i-ve-installed-the-app-candy-crush-saga-on-my-lumia-530-phone-twice

Seems 'ad id' in the system settings can solve the issue.

Liisa

It seems the application still will not run. Just loading and then back to WinPhone menu. No more playing - not with money, not without money. It must be a programming problem. Maybe the candy chrush saga programming team should testtheir play against the new Windows Phone operating system.

Wunderbaum

Hi Liisa! Good to hear that you got it resolved! I think you can only see app updates through Windows Marketplace app. Cheers :-)

Liisa

I installed a new version of the game. Funny the game itself did not announce that there is a newer version. Well I have to stop playing because the levels over 110 are only available if I pay.

Accepted answers

Liisa

I installed a new version of the game. Funny the game itself did not announce that there is a newer version. Well I have to stop playing because the levels over 110 are only available if I pay.

All comments

Liisa

I installed a new version of the game. Funny the game itself did not announce that there is a newer version. Well I have to stop playing because the levels over 110 are only available if I pay.

Wunderbaum

Hi Liisa! Good to hear that you got it resolved! I think you can only see app updates through Windows Marketplace app. Cheers :-)

Liisa

Wunderbaum

Please also see this thread: https://care.king.com/en/candy-crush-saga/i-ve-installed-the-app-candy-crush-saga-on-my-lumia-530-phone-twice

Seems 'ad id' in the system settings can solve the issue.

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