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New ipone6 did not put me one correct level after backing up old iphone5 on computer and then synching. Was on level 275 and it dropped me to level 245. How can I get my levels back. Hate changing phones.
Hi LaTrelle! Do you still have the levels on your old mobile? Then I suggest that you do a new backup and restore to your new phone. Another option is to connect the game to Facebook - this way all your levels will be stored there and next time you get a new phone all you need to do is to connect it to Facebook and continue playing from your latest level.
Cheers :-)
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
