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Ridiculous Number Point won't allow me to progress in Candy Crush
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mmeferaiathena
Posts: 2 Newbie
in Support
CandyCrush won't sync right. Phone and kindle are stuck on 471 (even though I have beat the level) because the game shows a ridiculous point number to get. Also shows various other levels past this with stars already. I am on Level 761 on FB. I have been playing Dreamworld hoping it would resolve itself but can't get to new level there without completing an episode on the regular game. I have uninstalled/reinstalled on Kindle and Galaxy Note 2x to no avail. 
Any Ideas?
Answers
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Hi! If the levels looks right on Facebook then I suggest you do a complete un-install of the game on your mobile device, reboot, then re-install. After this you should be able to connect correctly to Facebook and your progress should sync to your mobile device without any errors.
Cheers :-)
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Alas, I have done that multiple times and it still is not syncing correctly. Thanks though.Hi! If the levels looks right on Facebook then I suggest you do a complete un-install of the game on your mobile device, reboot, then re-install. After this you should be able to connect correctly to Facebook and your progress should sync to your mobile device without any errors.
Cheers :-)
