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Why is my game closing once I click play?
There were some issues with the game on the Windows app that caused the app closing down or crashing.
This has now been fixed!
If you still have issues with game when playing via the Windows app, please try our trouble shooting steps HERE.
When I click on play the game shuts down. Anyone else having this problem?
I am also having a problem loading Mindful Journey. When I click on Play the game shuts off.
Me too....I've repaired, reset, uninstalled & re-installed. It's borked!!
Same thing is happening to me. I unistallend and installed the game, but the issue is still there :(
mine too lol
Game loads but when you click on anything you get a loading wheel then game turns off completely.
Mine gane is doing the same thing
HELP
I've tried to restart the program many times, but every time I turn of the new event 'Sam's Sweet Streak', the program just shut down. Can anybody help me?
Game starts loading and gets to Play. When I click on Play the game shuts down. Anyone else having this problem.
After the Sam's Streak, it tries to load a Season Pass event, and crashes. The Season pass actually loaded for me once but once i exited it the game then crashed anyway.
Same here, as soon as it gets to the new Mindful event screen it crashes out, I've tried rebooting etc. etc. nothing works. I thought "mindful" was supposed to be relaxing not frustrating.
When I open Candy Crush Saga and it goes to the "Play" button, I press it and it closes out immediately and puts me back on desktop. What can I do to get it to play?
For me, it crashes as soon as I hit play. The first time it happened, it showed the "Even Dexter needs a break" warning at the top, and then the whole window closed when I hit play. Since then, it loads the main screen but closes when I hit play, but if I click on My Account or the settings icon, it will go to that, just won't let me get into the game. I eventually threw away all of my boosters by resetting because that's what a post here said to do, but it still doesn't work. If there is a problem with the game for everyone, it would be nice if they would post it here instead of instructing us to reset so that we lose everything. If and when I ever get back into the game, I'm going to be livid if I have lost my progress along with my boosters.
Yes - see discussions, several people reporting the same problem.
That's exactly what is happening to me.
Same here. When I click on Play, the whole window closes. I even threw away all of my boosters because a pinned post here said to reset the game if it doesn't load.
Yes, but it doesn't have anything to do with Mindful Journey for me. It shuts down as soon as I hit Play before I even get into the game.
@LindQ
Are the developers working on this problem?
Thank you.
This never happened before.
Oh this is so so stupid. I have 1 hour left to win the Chocolate delux, but cannot access the game? It loads fine, and then as, it switches off. Please how can this be??? I have cleared the cache, rebooted, restarted, etc.... History cleared, so I've done my bit on this side. Obviously a King problem on Win 10?
worked really hard and saved my last 5 lives to play and win this today for lunchtime rest , and now I suppose I won't get it.......... again....
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
