Candy Crush Saga

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why candy crush not contonuing in loading?

notcontinue in loading its only 5% thats why i cant play candy crush saga on my facebook..i miss to play candy crush saga

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Lao_Bi_Te

I have the same problem and tried troubleshooting using the tips given here but still not working. My brother uses a different Internet connection and he is able to play. BTW, I am using the same internet connection and able to connect using my phone and play candy crush. However, I prefer to play on my laptop. FIX IT PLEASEEEEEEEEEE!

Kelly_Pineira

I have followed all the trouble shooting in the clip and can't fix it.

Same here, since the new levels were released Wednesday. I've tried everything in the above advice, many times over. What is going on?

Lozza

Same problem here, nothing works. Waiting to hear back from King.

Cherie

Hey Try the following, it should fix the problem for you. Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com
If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out
https://www.youtube.com/watch?v=OESCE4Jj2tU

ditto here. I have tried everything and its no go on either chrome or firefox

Joffa44

Likewise Cherie...The King needs to come up with the answer

Stallence

Hey Try the following, it should fix the problem for you. Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com
If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out
https://www.youtube.com/watch?v=OESCE4Jj2tU

Me too!

Cherie

I have followed all the trouble shooting in the clip and can't fix it.

jsjayme

Hey Try the following, it should fix the problem for you. Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com
If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out
https://www.youtube.com/watch?v=OESCE4Jj2tU

your video is very helpful and had a clear instructions on how to do it, but sad to say that I had followed the same still no changes in my loading problems

Crusher18

Hey Try the following, it should fix the problem for you. Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com

If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out

https://www.youtube.com/watch?v=OESCE4Jj2tU

Accepted answers

All comments

Crusher18

If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out

https://www.youtube.com/watch?v=OESCE4Jj2tU

jsjayme

Hey Try the following, it should fix the problem for you. Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com
If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out
https://www.youtube.com/watch?v=OESCE4Jj2tU

your video is very helpful and had a clear instructions on how to do it, but sad to say that I had followed the same still no changes in my loading problems

Cherie

I have followed all the trouble shooting in the clip and can't fix it.

Stallence

Hey Try the following, it should fix the problem for you. Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com
If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out
https://www.youtube.com/watch?v=OESCE4Jj2tU

Me too!

Joffa44

Likewise Cherie...The King needs to come up with the answer

Cherie

Hey Try the following, it should fix the problem for you. Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com
If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out
https://www.youtube.com/watch?v=OESCE4Jj2tU

ditto here. I have tried everything and its no go on either chrome or firefox

Lozza

Same problem here, nothing works. Waiting to hear back from King.

Kelly_Pineira

I have followed all the trouble shooting in the clip and can't fix it.

Same here, since the new levels were released Wednesday. I've tried everything in the above advice, many times over. What is going on?

Lao_Bi_Te

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Blue Candies not getting counted on new levels! Edited by CM: Under Investigation!
Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…