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cannot purchases lives

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Mrbosworth
Mrbosworth Posts: 5 Level 2
in Support

I cannot purchases anything, I don't know why?

Flag · Helpful Sweet 1Love Haha

Answers

  • [Deleted User]
    [Deleted User] Posts: 3,676 Level 5
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    If you have 5 lives your lifes are full and you can buy lives using gold.

    Flag · Helpful Sweet Love Haha
  • kiara_wael
    kiara_wael Posts: 145,382 Candy Moderator
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    Hi and Welcome to the King Community

    Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

    If the problem remains the same, you need to follow the steps below.

    You will find complete information HERE


    Or Please email Player Support about this so they can investigate this.

    If you play on mobile, then go to the Start Menu - Settings - Cogwheel - Help Center - Purchases & Gold Bars. You will then find the 'Contact us' in the bottom of the page.

    If you play on Facebook on a computer, then click on the 'Contact us' in the bottom of the page here, but remember to enter the same email that you log in with on Facebook.

    Flag · Helpful Sweet Love Haha

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