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My booster profile page is empty. Any suggestions on how I can see this again? If I tap on the blank page it will pop up to buy whatever booster I randomly hit.
Hello, my profile is also blank I wish I would have read this earlier as I deleted the app and lost all of my boosters and lives sent by my friends😩😩😩 glad at least my gold bars did not delete!!! All of my hard work 😓🤣😩
Hello @LaurelKris you aren't the only iOS user to be suffering from this issue, but unfortunately there doesn't seem to be any fix for the problem at the moment.
All you can do I would say is contact Player Support, as the more people complain then the more likely it is that King will take this seriously.
Deleting your app always deletes your boosters on mobile as the boosters are stored on the device's memory.
Player Support will replace any boosters you purchased.
Here is a link to Player Support
I also attempted logging out, removing my app, rebooting my phone, and reinstall. Not only did that not correct the empty profile page, I also lost all of my unused boosters purchased this weekend. Can someone please help me with this?
Hello- I just followed the troubleshooting suggestions (logging out & shutting down twice, my iPhone app is up to date as of Jan 26) and I still get a blank profile boosters page.
Before I logged on to my account on the app I started as a new player and had the same blank profile page then also.
Any further suggestions? Thank you!
Hi and Welcome to the King Community
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
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I can play Candy Crush as long as I don't log in using Facebook, but when I log in with Facebook to retrieve my my account, Gold bars, and my level, i get a "Connection Error" try again later. I have uninstalled and reinstalled the game 3 times and it's always the same. I'm playing on my PC Windows 11. It just started…
Hi! I spun my daily reward wheel and recieved my 2hr colour bomb. But it won't activate. Any ideas please? X
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
