Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Bug change my level from 562 to 1090

I have a serious problem. I Log in to Facebook and candycrash with my account on the tablet of my daughter and I have started to level my daughter. I was at the 562 level and now I'm at level 1090. I am very worried because in all devices, even on Facebook I am at that level. Please could you help me? Thank you very much in advance. If you need any information do not hesitate to ask.

Accepted answers

All comments

And is there any way to fix it?

From the looks of it, the game app was not designed to be shared by multiple users so It's not a bug technically, it's the fact the you've synchronised your progress to your daughters by logging on to her game with your account. Progression is stored locally and once connected to FB or Kingdom, a copy is placed on server, so even if she logs out of her FB on her game, her progress is still there. And by connecting your FB account to her game, it has made your FB account think that that locally stored progress is yours, hence why you are now synced at 1090.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

From the looks of it, the game app was not designed to be shared by multiple users so It's not a bug technically, it's the fact the you've synchronised your progress to your daughters by logging on to her game with your account. Progression is stored locally and once connected to FB or Kingdom, a copy is placed on server, so even if she logs out of her FB on her game, her progress is still there. And by connecting your FB account to her game, it has made your FB account think that that locally stored progress is yours, hence why you are now synced at 1090.

And is there any way to fix it?

Necesito ayuda para recuperar mi cuenta :(
Tenia mi Facebook vinculado con Candy Crush y tuve problemas con mi Facebook,ahora no me deja iniciar sesión con mi cuenta de Facebook y perdí mi progreso de nivel 5700 aprox. Contacté con Kong pero no pude solucionarlo ya que ni siquiera puedo entrar a mi cuenta de Facebook.
Level 365 unpassable
As the title says. I've been here for over a week. Missed out on the winter cup because of it. Used up all my boosters and everything trying to pass it. It's nowhere near enough moves and then every move it has to reshuffle the board, then it gives me one junk move at the top that doesn't help with progress. I know a lot…
How to obtain 10 gold bars
how many days do I have to stop playing to get 10 free gold bars to be able to complete a level?
How can I connect my facebook account with king account. I have made progress in king account.
I have made progress in king account which is gmail account. And on that gmail account I have now created facebook account. What is the procedure to add facebook account with that king account?
Candy Crush Saga Add Friend Link Not Working
I was sent the link to add a friend to Candy Crush Saga but the link just takes me to a page that doesn't have a way to add the friend. Am I doing something wrong or is there a problem with the link?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…