Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
 🎉 A New Game is on the Horizon! Visit your Apple Store! - More info HERE

How do i get my game back

Jo_Ellyn
Jo_Ellyn Posts: 8

Level 1
in Support

I have been trying for two days with you to fix this issue I was synched with a friends game and cannot get back to mine I am now on hers I want my level back not hers 

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Jo!

    Did you have the game connected to Facebook? If yes then all your progress will be stored there. In most cases all you will have to do then is to start the game on your tablet, go into settings, disconnect from Facebook and then reboot your tablet. Once done you can start the game again and this time click on the blue 'Connect to Facebook' button followed by your own login details for Facebook and your progress will be back.

    Cheers :-)

  • Jo_Ellyn
    Jo_Ellyn Posts: 8

    Level 1

    I have uninstalled and reinstalled reconnected to Facebook still synched to my friends game not mine so fustrated

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Please check how many levels you have on Facebook. Sounds like you've got your friends progress synced to your Facebook profile.

    Cheers :-)

Hey! Would you like to give us your opinion?

Categories