Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
What's happening in Candy? 🍬
 🎶 Get Ready for the Candy Crush Music Season here 🎶
 🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!

How do i get my game back

Jo_Ellyn
Jo_Ellyn Posts: 8 Level 2
in Support

I have been trying for two days with you to fix this issue I was synched with a friends game and cannot get back to mine I am now on hers I want my level back not hers 

Flag · Helpful Sweet Love Haha

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5

    Hi Jo!

    Did you have the game connected to Facebook? If yes then all your progress will be stored there. In most cases all you will have to do then is to start the game on your tablet, go into settings, disconnect from Facebook and then reboot your tablet. Once done you can start the game again and this time click on the blue 'Connect to Facebook' button followed by your own login details for Facebook and your progress will be back.

    Cheers :-)

    Flag · Helpful Sweet Love Haha
  • Jo_Ellyn
    Jo_Ellyn Posts: 8 Level 2

    I have uninstalled and reinstalled reconnected to Facebook still synched to my friends game not mine so fustrated

    Flag · Helpful Sweet Love Haha
  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5

    Please check how many levels you have on Facebook. Sounds like you've got your friends progress synced to your Facebook profile.

    Cheers :-)

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories