Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Candy Crush Saga
Answers
-
Hi Deborah there are three things that I would try to resolve this problem:
Close all running apps and restart the device
Check for any updates for your device and the Candy Crush Saga app in the Play Store/Appstore.
Are you playing on an Android device? If none of the above work then clear the cache (this needs to be done frequently) by doing the following: Settings > Apps > (Candy Crush Saga) > Clear cache.
Let me know how you get on with this :-)
