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This is not the first time that this has happened. I had complained about this problem previously too. This has been happening since the past couple of months.
Hmm, do you have a lot of other apps open when you're playing. If so, try closing them all and opening up Candy Crush first.
The mobile is not too old (about a year and a half). There is sufficient memory too)
Is it an old mobile? It might not be supported or it might need updating. You can also check if you have enough memory to support the games. If your phone is full then the games won't load.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
