Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We are experiencing a temporary server issue in Candy Crush at the moment.
Connection issues with your game account, ads and purchases on mobile devices and via the Windows app are affected by this.
This issue may also give various error messages when playing on Facebook or on King.com and stopping the games to load properly.
We are working on a fix and to get everything back on track and counting on having this sorted out shortly.
Thanks for your patience!
I don't know what's happened with the Facebook Connection. Any idea what's happening right now?
Same issue
Is there something wrong with saving progress ? Says BOTH Facebook and king account is not connexting at the moment.....i can't loose my progress, ive put every prnny don't have into these games as they are sll i have......is it judt temporary, ? Please PLEASE hrlp.....😥😥....
Hi and welcome to the King Community
Thank you for report it . will give this feedback to the Game Team.
Hi! Don't worry, there's probably an update going on, it says the same thing to me too. Let's try again later 😊
Deleted: Reply no longer relevant due to the discussion being moved to a collection thread.
Hi,
I lost 40 golld bars this morning trying to continue playing a level during the connection problems. A y chance I could have them back please.
Hudz
This issue is already fixed and the game is back up running as it should.
If you still have any issues, please let us know by posting your issue here in Support: