Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Lost all of my Boosters after Factory Reset.

I had to factory reset my phone, but before that, I had made sure that I was connected to Facebook so that it would sync. After I finished resetting my phone, ALL of boosters are gone!! My progress was saved but not my Boosters, and I had a lot of each! Ugh is there any way to get them restored?

Accepted answers

All comments

Hi and Welcome to the King Community

Please check this page about lose booster

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Please feel free post in new thread. Since this from 2018. Thank you

So that's it, hundreds of boosters just disappeared due to factory reset without any compensate..

It's absolute ridiculous coming from one of the most popular game, how could any other games keeps your advances and boosters even in multiple devices or resets as long as the account attached to FB or google..

While you can make a simple fix, it's like I asking for the moon or talking to rockies.. WTH

Hi,

Unfortunately since boosters and lives are saved locally in your device and not on your player account, they tend to disappear if you reinstall the game app or do a factory reset on your device.

I have sent you a private message regarding this - please see the message here in King Care at the right top corner.

Jenny - King Care Team

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi,

Unfortunately since boosters and lives are saved locally in your device and not on your player account, they tend to disappear if you reinstall the game app or do a factory reset on your device.

I have sent you a private message regarding this - please see the message here in King Care at the right top corner.

Jenny - King Care Team

So that's it, hundreds of boosters just disappeared due to factory reset without any compensate..

It's absolute ridiculous coming from one of the most popular game, how could any other games keeps your advances and boosters even in multiple devices or resets as long as the account attached to FB or google..

While you can make a simple fix, it's like I asking for the moon or talking to rockies.. WTH

Hi and Welcome to the King Community

Please check this page about lose booster

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Please feel free post in new thread. Since this from 2018. Thank you

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This is happening a lot. Anyone else?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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