Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

The game keeps sticking on level 1347

Sandboy
Sandboy Posts: 2

Level 1
in Support

Game keeps sticking after candies have exploded, so I have to quit the game. Have lost about 5 lives so far

Best Answer

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725
    Answer ✓

    Hello Candy Crushers. 

    I have just been informed that the problem affecting this level (1347) has now been resolved. The game was automatically updated so if you log-in to play now the level will play just fine. Of course, make sure that your chosen browser has the latest version of Adobe Flash Player, and we also recommend clearing out the browser cache on a regular basis.

    Please let me know if the level is causing you any further issues.

    Thank you.

«134

Answers

  • Errol_Satz
    Errol_Satz Posts: 61

    Level 3

    Mine also freezes, but playing it on King.com. Particularly frustrating because I also have a glitch where I'm not getting messages/notifications so cannot ask for or receive or give lives. 

  • zzzzz78759
    zzzzz78759 Posts: 6

    Level 1

    I have this issue, too.  I've lost several lives (not a big deal) and many boosts.  It seems to happen when I'm getting close to winning the level.  It just freezes and you can only quit the game.  I've let it sit for over an hour, hoping it would come back, but no go.Please fix this.

  • Brooke1561
    Brooke1561 Posts: 1

    Level 1

    I am also having the same issue. Please fix.

  • JimT
    JimT Posts: 2

    Level 1

    For King Support:  I have had this issue in Chrome, Firefox, and Safari on OS X, and in Chrome and Firefox on Windows 10. I'm willing to provide exact version information if necessary. The problem appears to be with the Flash version of the game, as I have not seen this hang during play on iOS or Android.

  • lahlahxxx
    lahlahxxx Posts: 5

    Level 1

    This is driving me insane with it sticking lost so many lives and loads of boosts it needs sorted as this cant keep happening

  • David_Abrahamson
    David_Abrahamson Posts: 1

    Level 1

    I've got the same problem on this level, just froze 5 games in a row

  • Roy_Tan
    Roy_Tan Posts: 1

    Level 1

    i have the same problem, lost many lives and boosters....

  • rob_b
    rob_b Posts: 13

    Level 2

    same with me this needs fixing

  • lahlahxxx
    lahlahxxx Posts: 5

    Level 1

    same with me this needs fixing

    Just got this game after a week and many lives of sticking so its not impossible just got a board that luckily did not freeze ....keep trying btw 1348 is really nasty
  • Pam_Pittman
    Pam_Pittman Posts: 1

    Level 1

    Yep, it's been days where I just keep wasting lives. Oh well, too bad I lost a couple boosts before I realized it was a problem. Why no fix?

Hey! Would you like to give us your opinion?

Categories