Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

App keeps crashing on iPod Touch iOS 6.1.6

Since the update, I cannot get this app to open. I have been playing for a very long time. I have uninstalled and reinstalled a dozen times. I have turned on and off the iPod a dozen times. I have wiped and reset the iPod several times. I have closed every running app and also uninstalled all apps possible. It goes to the orange "King" screen and says loading. I hear the popping sounds then it just goes back to the home screen. Apple's answers are always to go the the developer. I have spent a lot of money playing this game. I find it ridiculous that I can not open it on my iPod any longer. Every thread I have read has not received any kind of actual solution from the developer nor the makers of the devices they are running on.

Accepted answers

All comments

Michael_F

Yes, I can confirm that this game no longer works on iPod Touch 4. I'm sure King could make Candy Crush Saga work on this device again if they wanted but no one from King is interested in investigating this. According to the entry on iTunes, Candy Crush Saga will work on iOS 5 upwards, but it clearly does not.

Jules73

If it's a one off case then it's not gonna be something King nor Apple can fix. It's something you need to look into. First thing I would do is check that your device actually supports the game:
http://candycrushsaga.com/help/en

Same here - also having the same issue with Farm Heroes - happened as soon as I updated the apps.

sewsewbizzee

If it's a one off case then it's not gonna be something King nor Apple can fix. It's something you need to look into. First thing I would do is check that your device actually supports the game:
http://candycrushsaga.com/help/en

Yes my device is supported. It is an iPod touch 4th gen running iOS 6.1.6 and worked fine before. This is the only app that will not open. It continually crashes on the orange screen.

aCe

If it's a one off case then it's not gonna be something King nor Apple can fix. It's something you need to look into. First thing I would do is check that your device actually supports the game:

http://candycrushsaga.com/help/en

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

aCe

If it's a one off case then it's not gonna be something King nor Apple can fix. It's something you need to look into. First thing I would do is check that your device actually supports the game:

http://candycrushsaga.com/help/en

sewsewbizzee

If it's a one off case then it's not gonna be something King nor Apple can fix. It's something you need to look into. First thing I would do is check that your device actually supports the game:
http://candycrushsaga.com/help/en

Yes my device is supported. It is an iPod touch 4th gen running iOS 6.1.6 and worked fine before. This is the only app that will not open. It continually crashes on the orange screen.

Jules73

If it's a one off case then it's not gonna be something King nor Apple can fix. It's something you need to look into. First thing I would do is check that your device actually supports the game:
http://candycrushsaga.com/help/en

Same here - also having the same issue with Farm Heroes - happened as soon as I updated the apps.

Michael_F

Lives
I logged out and then logged in again in the game but after logging in all the lives which I received from my friends have been disappeared also when I am clicking on that envelope icon to see lives it's not opening anything
Niveau 8061 impossible.
Bloqué au niveau 8061 depuis plusieurs semaines. Merci pour votre aide. Sinon désinstalation du jeu car très frustrant.
Episode Race Bug- PLEASE FIX THIS NOW!
Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
Are King aware of this graphics glitch?
I've got to ask this as it just isn't going away: Are King aware that there is glitch in the map graphics for new players this week? I started two new games at the weekend, one the old iPhone running on iOS 12.5.7 and the other on the old iPad which is running on iOS 15.8.5. Both games the moment I had closed and reopened…
Time to remove the 1/2 spinach (paksol) ad
The game Candy Crush is no longer playable. The "half/half spinach" commercial keeps crashing, and all you get is this ad. No more extra moves, boosters, or levels. Why isn't anything being done about this? By you guys? You can't remove it yourself.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…