All boosters erased to zero on latest Candy Crush Update for mobile

Lee_Fisher · December 2015

All my boosters were wiped out on the last auto update for Candy Crush. King has terrible auto-replies to my emails requesting help. There were over 200 boosters erased. King Moderator please reply to assist or assume you will lose my business and have a very dissatisfied customer.

Sean_Chancy · December 2015

So frustrating!!! I've been building them up for months. Here's hoping they replenish them.

Lee_Fisher · December 2015

Well they did nothing from a year ago when it happened to me before. None of the other posts indicate success and their email/support is about as useful as spammed stock trading "secrets'" by a "Prince" who needs your help/money to unlock his fortune being held hostage by an army of eight armed aliens who shoot lasers and ride dinosaurs lead by Doctor Octopus.

Joniykia_Vince · December 2015

Hello how do I get some help in regards to contacting someone all of my boosters are gone even the ones I made purchases with I am upset and frustrated.

Lee_Fisher · December 2015

The ones not bought are lost. The purchased ones might be returned if you can get a CSR to actually reply. Good luck...

Ehsmith · December 2015

So frustrating!!! I've been building them up for months. Here's hoping they replenish them.

Same thing happened to me.

Ehsmith · December 2015

Hello how do I get some help in regards to contacting someone all of my boosters are gone even the ones I made purchases with I am upset and frustrated.

Mine are gone too. And my sugar drops.

Andrea_Whiteman · December 2015

Mine are gone as well. Based on your answers, I've already deleted the game because it doesn't sound like they restore them.

Lee_Fisher · December 2015

Yes their support is garbage. You will not get anything back. Imagine the very minor cost of having a human support versus eventually losing your entire customer base. Well played King if the goal was to save a penny to lose a dollar.

Abant · December 2015

Same issue with no response. Extremely frustrating! I wonder why I keep playing this game.

BL1119 · December 2015

I lost all of my stockpiled boosters again last night too. This is probably the third or fourth time it's happened, and my biggest loss. I'm so irritated.

All boosters erased to zero on latest Candy Crush Update for mobile

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