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Hi and Welcome to the King Community
Thank you for the feedback . The Fantastic 5, like all events, bonuses and extra features in the game are never permanent features.
At times they can be unavailable for some time on some platforms or devices, some regions or for some players.
Connection issues may also cause that a specific feature do not show up.
Please make sure to have the app updated and then restart the game and all extra features should show up, if they are available in your game and device at that moment.
May I point you as well to the thread that I already shared at this post Kiara? I really do feel you should dig deeper. Quite a few people already tried updating etcetera to no avail. Please do take this serious and start looking for a fix on King's end.
Thank you.