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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
My Candy Crush shop is not working.... It is not at all showing anything 🥺.I am in trouble. Help me
Best Answer
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Hi and Welcome to the King Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE
or Please email Player Support about this so they can investigate this.
If you play on mobile, then go to the Start Menu - Settings - Cogwheel - Help Center - Purchases & Gold Bars. You will then find the 'Contact us' in the bottom of the page.
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Answers
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Hi and Welcome to the King Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE
or Please email Player Support about this so they can investigate this.
If you play on mobile, then go to the Start Menu - Settings - Cogwheel - Help Center - Purchases & Gold Bars. You will then find the 'Contact us' in the bottom of the page.
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Wow... You are amazing... It is working now... Thank you so much🥰😍😍
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Please see what the problem with my account is;It's been a while that my shop is not working.
My user id is: 11250677190
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1076112596 store not loading
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Hello & Welcome to the King Community @shanshan249
Did you make sure that your game App is updated to the latest version?
If it didn't work, please open a new post using this link —> Ask a Question in Candy Crush Saga
This thread will be closed now as it is an old thread!
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This discussion has been closed.
