Candy Crush Saga

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gold bars disappeared

Describe your question in detail here (at least 80 characters please)I my gold bars of disappeared how do I get them back

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Chris_Jones

I was told I used them for jokers ( no idea what those are). And used them. ( no idea how). I am guessing it's one of those pop up screens and I hit something in error. I need to move on to something else. Appreciate the responses

David_Cooker

Sometimes you can use the restore purchase option even if you didn't buy your gold bars. But this is best done as soon as they go missing. And as long as you know for sure that nobody else used them.

Chris_Jones

Hi Chris,
If you didn´t use your gold bars to purchase in-game items, then maybe check with others around you, in case you share your mobile for game play.
If that´s what happened, then I´d suggest you revise your security settings on your phone. That´s what I would do, especially with children around!

I am the only one who has and plays the game

Tune_D

Hi Chris,

If you didn´t use your gold bars to purchase in-game items, then maybe check with others around you, in case you share your mobile for game play.

If that´s what happened, then I´d suggest you revise your security settings on your phone. That´s what I would do, especially with children around!

Accepted answers

All comments

Tune_D

Hi Chris,

If you didn´t use your gold bars to purchase in-game items, then maybe check with others around you, in case you share your mobile for game play.

If that´s what happened, then I´d suggest you revise your security settings on your phone. That´s what I would do, especially with children around!

Chris_Jones

Hi Chris,
If you didn´t use your gold bars to purchase in-game items, then maybe check with others around you, in case you share your mobile for game play.
If that´s what happened, then I´d suggest you revise your security settings on your phone. That´s what I would do, especially with children around!

I am the only one who has and plays the game

David_Cooker

Sometimes you can use the restore purchase option even if you didn't buy your gold bars. But this is best done as soon as they go missing. And as long as you know for sure that nobody else used them.

Chris_Jones

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Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks