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My account is apparently blocked because I cannot carry out any purchases. I get a note stating that purchase denied and I have not been charged. Somebody tells me why?
I have sent so many requests to solve my problem and got no solution! Is there any body there?
I still have the same problem please find a solution for me. Thank you.
Please remove any credit card info from your Facebook account. Kindly see this article: https://www.facebook.com/help/354773291362154
Hi Mtokatly,
Please check your payments methods on Facebook: https://secure.facebook.com/settings?tab=payments§ion=methods
Please adjust/remove/add payments methods, then click save. You should now be able to complete the transaction.
Hi Mtokatly! Please check that the credit card used validates. If the problem persists then please attach a screenshot of the error you receive. Thanks.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks