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I lost 10 golden bars
lizadaniel
Posts: 5
Level 2
in Support
Hi! I lost 10 golden bars in level 9470. I try to buy 5 extra moves but I don't get it and lost the golden bars!
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Answers
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This happened to me too, and I email the support team last week and haven't heard back from them.
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Welcome back 🥰
Since you did not get the benefit of the purchase, you need to contact our player support. If you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Thank you.
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