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Lives
Blondie1957
Posts: 1
Level 1
in Support
I keep losing my lives that are given to me from my friends.
0
Answers
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Hi and Welcome to the King Community
If you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
Check also the page here about the Lives.
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Hi @Blondie1957 and welcome to the community!! 🤗
Lives can occasionally be lost with an update of the game, when the game crashes, after clearing the cache on the browser you play on or clearing the cache in the mobile app.
Do you play via Facebook? Often the Facebook update can cause you to lose the lives your friends have sent you.
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Hi
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Hi there, nice to meet you :) Let us know if we can help you with anything!
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