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Candy Crush level 8265

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Delia_

Delia_ Posts: 5 Level 2

April 2022 in Support

I am on level 8265, but other devices are showing level 8263 and won't update. How to get them to sync?

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Tess92 Posts: 3,715 Level 5

April 2022 Answer ✓
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https://community.king.com/en/candy-crush-saga/discussion/368800/candy-crush-level-8265

Hi @Delia_ and Welcome to the community! 🤗
Check this post which may help you:
https://community.king.com/en/blog/kb/articles/461-why-is-my-progress-different-on-2-different-devices
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kiara_wael Posts: 150,581 Candy Moderator

April 2022 Answer ✓
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https://community.king.com/en/candy-crush-saga/discussion/368800/candy-crush-level-8265

Hi and Welcome to the King Community
Please check this page . May help you
https://community.king.com/en/blog/kb/articles/461-why-is-my-progress-different-on-two-different-devices
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Tess92 Posts: 3,715 Level 5

April 2022 Answer ✓
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https://community.king.com/en/candy-crush-saga/discussion/368800/candy-crush-level-8265

Hi @Delia_ and Welcome to the community! 🤗
Check this post which may help you:
https://community.king.com/en/blog/kb/articles/461-why-is-my-progress-different-on-2-different-devices
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kiara_wael Posts: 150,581 Candy Moderator

April 2022 Answer ✓
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https://community.king.com/en/candy-crush-saga/discussion/368800/candy-crush-level-8265

Hi and Welcome to the King Community
Please check this page . May help you
https://community.king.com/en/blog/kb/articles/461-why-is-my-progress-different-on-two-different-devices
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Delia_ Posts: 5 Level 2

April 2022
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Thank you for your response. I will try logging out/in. what if when I return, I'm on the lower level? This has happened to me before. :)
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Delia_ Posts: 5 Level 2

April 2022
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so I restarted everything, and just as I feared, I'm back to level 8263. Now what?
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Tess92 Posts: 3,715 Level 5

April 2022
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https://community.king.com/en/candy-crush-saga/discussion/comment/2146798#Comment_2146798

This probably happened because by the time you passed those levels there was a connection problem with the server that prevented them from being stored. Unfortunately, when using multiple devices this can happen.
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Delia_ Posts: 5 Level 2

April 2022
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Thanks Tess, I understand. So basically I'll have to pass them again.😣
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Tess92 Posts: 3,715 Level 5

April 2022 edited April 2022
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https://community.king.com/en/candy-crush-saga/discussion/comment/2146812#Comment_2146812

I know this can be very frustrating, it has happened to me too, now before I change the device, I always log back in from the same device and then I change. 🍬
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