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What is your customer service phone number for candy crush Saga

Rose5249
Rose5249 Posts: 1

Level 1
edited May 2023 in Support

I am no longer getting boosters in my candy crush game and I need to speak to a representative my number is (EDITED by CM - Unsupported language) 

Answers

  • kiara_wael
    kiara_wael Posts: 157,001
    edited March 2020

    Hi @Rose5249 . Welcome to our Community 🙎‍♀️

    Please keep your Personal data . If you have however lost purchased items, please report this to our Player Support Team here, so they can help. Check also this useful page

    7avaspgjgq3a.jpg


    Keep Playing and Happy Crushing

  • bearwithme
    bearwithme Posts: 16,685
    edited March 2020

    Hello @Rose5249 and welcome to our wonderful King Community. We never encourage or ask for personal information from our players in the general community - like email addresses or phone numbers. Please edit your post to remove your phone number. Just click on the grey wheel in the upper right corner and then click on edit and delete your phone number.

    Candy Crush Saga is undergoing some changes. The studio wants to update the game to keep it fresh and interesting for all the players and as a result - some of the events you are used to having have been or are being removed. You can read more about it here

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @Rose5249 and welcome to our Community!

    We at King do not have any support or customer service by phone.

    Please check the page @bearwithme posted and if you have any issues in the game, then email Player Support as per the instructions in @PummyRaj 's comment.

  • poeship
    poeship Posts: 1

    Level 1

    When I try to purchase gold bars from the Candy Crush game it doesn't go through. It just spins Why?

  • danpace
    danpace Posts: 1

    Level 1

    How do I talk to a live person I can’t make a purchase on candy crush

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    edited February 2022

    Hi @danpace !

    As mentioned on this thread, King do not have any support or customer service by phone. You can email Player Support directly from the game's Settings and Help Center or via the web form HERE.

  • patrickmahomes
    patrickmahomes Posts: 2

    Level 1
    edited April 2022

    *

    * Edited by CM: 😳 You seem to be lost and in the wrong thread! Please keep it in topic - Our House Rules

  • Lindark
    Lindark Posts: 5,713

    Hi there, lives are connected to your device's memory and are known to disappear if you reinstall the game or your data is lost. Unfortunately, once they are gone there is no way to retrieve them. My advice is to not let too many get stored and use them as they come in!

  • valadivyaraj
    valadivyaraj Posts: 4

    Level 1
    https://community.king.com/en/candy-crush-saga/discussion/comment/638761#Comment_638761
    Screenshot_2022-09-09-23-30-27-05_3d0d14fb2ba4b1b7eb902a7d07026291.jpg

    I have clear the leval but no hve more than stone alive and break my streak

  • bearwithme
    bearwithme Posts: 16,685

    Hello @valadivyaraj I am sorry this happened to you. I have run into the occasional glitch also or my game automatically restarts and so I unfortunately have lost my streak in the past too.

    There is no phone number for player support. However they are pretty responsive if you contact them through your game if you play on mobile because then they are able to see your game and it helps them solve your problem.

    So open Candy Crush, but before you start the game, click on the pink wheel and then click on the question mark and type your issue in the box at the top that says “How can we help?” and they should respond shortly.

    😊

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